Shipping policy

Shipping Policy

Processing Time

All orders are processed within 2–5 business days. Processing times may vary during high-demand periods or holidays.

Shipping Times

Shipping times vary based on destination and carrier. Estimated delivery times are provided at checkout but are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout unless otherwise stated.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information.

Lost or Delayed Packages

We are not responsible for shipping delays caused by the carrier, incorrect addresses provided by the customer, or circumstances beyond our control. If your package is marked as delivered but not received, please contact the carrier directly.

Returns Due to Shipping Issues

If an order is returned due to an incorrect or incomplete address provided by the customer, reshipping costs may apply.

Contact

If you have questions about shipping, please contact us at:

violetaonvenus@gmail.com